Rapper Jay Z bought streaming service Tidal less than three
months ago, and while he has reportedly been taking a hands-on role with
customer service, it appears there have also been some staff cuts at the same
time.
Three weeks after the site's official launch, Business
Insider reports that around 25 people, including CEO Andy Chen, lost their jobs
due to "streamlining."
Tidal announced in a statement that Chen had been replaced
by Peter Tonstad, former CEO of Tidal parent company Aspiro Group. Tonstad
"has a better understanding of the industry and a clear vision for how the
company is looking to change the status quo," according to the statement.
Meanwhile, Jay Z has been personally calling people who have
listened to his music on the streaming service, Tidal executive Vania Schlogel
told Business Insider.
"He called some of his fans and one of them made the
funniest comment. He said 'This is the best customer service call I've ever
received!,'" she told the publication.
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